Brown’s Job was Difficult to Describe The memo—folded once and stamped “Personal & Confidential” in red ink—was slipped under my office door after hours on December 29. December 29, 1988. …

Wit and Wisdom from Football’s Best We’re five weeks into the college football season and some teams are peaking while others are already fading. How’s your team doing? When the …

We live in a time when accountability is often sidelined. When it is, there can be disastrous consequences. In government, in politics, in the media-and in business. The antidote, I’ve …

The “A” word can be intimidating. As an accountability speaker, I understand that the concept of “holding people accountable” has about as much appeal as “holding people hostage.” In some …

 Accountability in the workplace is not restrictive; it’s freeing. When every member of an organization — from the top-level executives to the summer intern — has clarity about their …

Thank you to all who participated in this year’s “Best & Worst in Accountability”! It was a close race, but now the accountability results are in: The Best – General …

The candidates for “The Best & Worst in Accountability” are dealing with the consequences of their actions in 2016. Mylan faces backlash from their price hikes, Takata will pay enormous …

Each year, I select the top five leaders and businesses who exemplify the best and worst in accountability. Find out why I selected each candidate for “Best” or “Worst in Accountability” by …

In research for my book Accountability, I interviewed leaders of successful organizations and discovered seven distinct characteristics that form the foundation of their high-performing cultures. I call these characteristics the …

Do You Know What Accountability Questions to Ask Your Team? Before you can hold others accountable, you must first hold yourself accountable. It’s not as easy as it sounds. That’s …

For many companies, the end of the calendar year coincides with their fiscal year-end. Leaders at these companies understand the final push in the last 60 days of the year …

When Will You Decide Enough is Enough? In an earlier post, 8 Questions to Ask About Accountability, we tackled the topic of underperformance and took a fresh look at confronting …

Running the Race with a Sense of Urgency In 1936, political storm clouds were swirling. But as the Summer Olympics opened at Berlin’s Olympiastadion before a crowd of 100,000, the …

Millennials, Boomers and Workplace Accountability When I’m invited to speak for keynotes and workshops, it’s usually to examine the topic of workplace accountability. A question I’m asked every time is, …

One of our most difficult tasks is figuring out a plan to help us get what we want. The most difficult task-by far-is figuring out what we want. What Gives …

Accountability issues have been around since Adam and Eve ate the apple in the Garden of Eden. Adam blamed Eve. Eve blamed the snake. Blaming others rarely works as a …

In the second annual Bustin & Co. Accountability Appraisal, leaders throughout the world voted last month in an accountability survey for the “Best and Worst in Accountability” of 2015. Voting …

In the classic Dr. Seuss Christmas story, as the Grinch discovers the true meaning of Christmas “the Grinch’s small heart grew three sizes that day.” So have a heart. Take …

The second annual Bustin & Co. survey to determine the “Best and Worst in Accountability” for 2015 is now open for voting. Vote for one of five companies, organizations or …

Every day, all over the world, people make promises to one another. When a promise is kept, trust is earned. When a promise is broken, trust suffers. A person’s behavior …