Posts in Category of: Conflict Resolution

Leadership Lessons

Pick Your Battles or Lose Your Crown

October 20th, 2015  |  Published in Conflict Resolution

At some point in every leader’s career, there’s a major battle to be fought. In 1975, Pepsi-Cola launched the “Pepsi Challenge” during the Cola Wars and won market share from …

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Danger at the Top

July 28th, 2015  |  Published in Conflict Resolution

Think about your team’s response to achieving a long-sought and hard-won objective. Do you take time to celebrate or get right back to business? Does your team’s success inspire vigilance …

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Being Grateful

June 9th, 2015  |  Published in Conflict Resolution

Texas has been so dry for so long, most of us forgot what rainbows looked like. So we were grateful when the rains came. But by the end of May, …

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3 Lessons from Appomattox

April 7th, 2015  |  Published in Conflict Resolution

Two days from now marks the 150th anniversary of the end of North America’s bloodiest war that pitted countryman against countryman and, occasionally, brother against brother. On April 9, 1865, …

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No More Elephant in the Room

March 10th, 2015  |  Published in Conflict Resolution

Last week Ringling Bros. and Barnum & Bailey announced live elephants will no longer be included in circus performances starting in 2018. The company called the decision “unprecedented” and in …

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Change: Are You Happy or Sad?

February 24th, 2015  |  Published in Conflict Resolution

This past weekend my wife and I cleaned out our daughter’s bedroom. Jordan moved to Chicago last summer and now works in advertising at Leo Burnett. Jordan’s room hasn’t been …

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A Test for the Best

January 13th, 2015  |  Published in Conflict Resolution

Earlier this month, Susan Hawk was sworn in as the first female District Attorney in the history of Dallas County. She encouraged her staff of lawyers, investigators and administrators not …

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Your Plans Will Fail If…

September 23rd, 2014  |  Published in Conflict Resolution

Your plans will fail if you and your team do not avoid these four fatal flaws, writes Greg Bustin in Forbes magazine. Click here to read the article in Forbes …

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Be Careful

July 5th, 2014  |  Published in Conflict Resolution, Organization Health

I recently replied to an email when I was frustrated. Bad idea. I read the email from my phone in a meeting. Never mind that I should have been focused …

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Seven Words You Can’t Say

March 2nd, 2010  |  Published in Conflict Resolution, Customer Service, Problem Solving

Comedian George Carlin was known for mixing observational humor with larger, social commentary. His groundbreaking 1972 album “Class Clown” featured his most famous monologue, “Seven Words You Can Never Say …

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