Which were the best companies, organizations or individuals at holding themselves accountable in 2015? The worst?
We’ll find out soon. The second annual “Best and Worst in Accountability” survey is just days away.
I’ve got my favorites for the “Best” list and the “Worst” list, but before I distribute the survey, I want to hear from you. Who do you think should be on this year’s list?
If I include your nomination for one of five leaders that will make the “Best” list or one of five leaders who will make the “Worst” list, I’ll send you a complimentary copy of my book Accountability, named by Soundview as one of the best business books of the year.
The litmus test for accountability is simple: Either we can count on someone who gives us their word or we cannot.
What leader have you most admired in 2015 for doing the right thing even when doing so might have bucked the trend of public popularity or contributed to short-term revenue loss?
In the 2014 survey, CVS Caremark CEO Larry Merlo was voted “most accountable” for his decision to stop selling tobacco products in CVS Caremark stores because of “the inconsistency of selling tobacco in a place where healthcare is delivered.” At the time, Merlo noted that annual tobacco sales of $2 billion were at stake for the brand.
What leader folded like a cheap suit in 2015 when it mattered? This leader may have looked the other way, gone back on their word, or somehow bungled their moment of truth in 2015.
In the 2014 survey, voters selected former U.S. government secretary Eric Shinseki the “least accountable” person of 2014 for his shoddy management of the Department of Veterans Affairs. In 2014, the VA increased the average wait time to 114 days, and its botched paperwork, outmoded systems and ineffective bureaucracy resulted in confirmed deaths of at least 40 veterans.
If you would like to nominate a leader for either the “Best” list or the “Worst” list, please email me at greg.bustin@bustin.com. Tell me in a few words, what this leader has done or not done to deserve to make the list.
Santa makes his list every year of who’s naughty and nice.
Now you can help me make mine. Who’s accountable? And who’s not?
Learn More
To dive even deeper into the topic of accountability, I invite you to purchase a copy of my bestselling book, “Accountability: The Key to Driving a High-Performance Culture.”
Business schools teach case studies. Hollywood blockbusters are inspired by true events.
Exceptional leaders are students of history. Decision-making comes with the territory.