Batter Up!

March 12th, 2013  | 

Published in Customer Service, Problem Solving, Strategic Planning

Spring training has begun for major league baseball.

Every team starts the year focused on the same objective: become a World Series champion.

To win it all, teams must win one game at a time.

Win enough games and you capture the division title. Then you must win a conference pennant. Then you must win four games to become a World Series champion.

Winning – in life, sports and business – is a step-by-step process.

Do your colleagues connect the work they’re doing today to the objectives you’ve set for the year?

My surveys of more than 3,000 executives in the U.S., Canada and the U.K., show that a whopping 84% of leaders believe they can do a better job connecting what’s being measured to the daily activities of each employee.

If your colleagues can’t tell you what a successful day, week or month looks like, achieving your long-term objectives will leave you stranded in the minor leagues.

So when it comes to measuring performance, perhaps your game could use a change-up.

About the Author: Greg Bustin advises leaders of some of the world’s most admired companies, and he’s dedicated a career to working with CEOs and the leadership teams of hundreds of companies in a range of industries. He’s facilitated more than 200 strategic planning sessions, and he’s delivered more than 500 keynotes and workshops on five continents. His fifth leadership book—How Leaders Decide: A Timeless Guide to Making Tough Choices—examines 52 of history’s greatest triumphs and tragedies and debuted in April as the #1 new historical reference book on Amazon.

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