In the consulting firm I founded and led, we had the privilege of working with leaders at dozens of large, highly respected companies, including Avery Dennison, Burger King, Ericsson, Nextel, OGE Energy Corp., PepsiCo, TXU and Trammell Crow Company.
Today, I work mostly with CEOs and leadership teams of small and mid-size companies helping these leaders improve organizational and individual effectiveness, especially in the area of time management.
Whether you work for a large organization or a small business, there’s a good chance you’re now being asked to wear more than one hat. However, there are third party vendors for a reason! Whether they outsource their Technology Expense Management (Read Article to find out more), go to a recruiter, or using solutions like Salesforce, it will allow them to reduce workload while also boosting productivity.
But, staff reductions and shifting operational needs caused by market turmoil have prompted organizations to ask more of their employees – starting at the top. Mostly, a business may choose to outsource a few operations like hiring a tax firm to manage books, tax audits, payrolls, and financial statements as well as file corporate tax return canada (or elsewhere). However, if a business has tight business funds, it might avoid hiring external services and instead ask employees to take up extra responsibilities. Few are exempt from feeling the effects of the worst recession in 80 years.
If this is happening to you, there are two ways to view this turn of events.
One way, of course, is to view this doubling up of duties as a burden. From this vantage point, the organization is attempting to boost productivity and profits while holding costs in check at your expense. More work. Same pay. No fair.
The other way to view the extra work is as an opportunity. You now have the chance to make an impact in more than one area of the organization. You can enhance or develop skills that increase your value to your organization as it emerges from the downturn. And it’s an opportunity to work smarter. Because even when performing routine tasks, you have the opportunity to set a new standard for how that task is performed.
Like most decisions in life, it’s all in how you look at it. The choice is yours.
In the April 2010 bulletin (“Where Have All the Leaders Gone?”), I posed a series of questions that already are proving helpful to the leaders I work with regularly. Here are two of those questions: Do your player-coaches know how much of their time should be allocated to leading…to guiding, questioning, coaching? Alternately, does each player-coach on the management team know how much of their time should be allocated to doing?
Lack of clarity around these and other issues makes it difficult to achieve effectiveness.
The changes occurring inside and outside your organization have placed a new premium on time.
Whether you’re the CEO of a small- or mid-sized business or you’re leading a department or team inside a multinational company, time is one of your most valuable assets. Time is the only asset that cannot be replaced once it’s gone.
In my second book (Lead The Way, 2008), I provide dozens of exercises for effective planning and execution. There are a handful of exercises and practices related specifically to time management.
Here’s one time management exercise from the book that I’ve modified to help you – no matter your position in the organization – view your time from a different perspective and transform Doing into Leading:
|Solving colleagues’ problems||Coaching colleagues|
|Solving customer problems||Preventing customer problems|
|Correcting colleagues’ mistakes||Improving and monitoring processes|
|Checking others’ commitments||Advancing the strategic plan|
|Chasing paperwork||Driving value|
|Feeling “I’m in a rut”||Feeling “This is challenging, meaningful work”|
|Believing “Somebody owes me”||Believing “I control my destiny – it’s what I make of it”|
These days, more is being asked of everyone. So if you’re wearing more than one hat inside your organization, just remember…so many hats, only one head.
To dive even deeper into the topic of accountability, I invite you to purchase a copy of my bestselling book, “Accountability: The Key to Driving a High-Performance Culture.”
Business schools teach case studies. Hollywood blockbusters are inspired by true events.
Exceptional leaders are students of history. Decision-making comes with the territory.