March 12th, 2013 | Published in Customer Service, Problem Solving, Strategic Planning
Spring training has begun for major league baseball. Every team starts the year focused on the same objective: become a World Series champion. To win it all, teams must win …
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March 5th, 2013 | Published in Strategic Planning
In the last six weeks I led strategic planning sessions for three successful companies in Maryland, Florida and North Carolina. Three different industries. Three different cultures. Three different sets of …
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January 29th, 2013 | Published in Strategic Planning
How to Win in Business and in Football To reach Super Bowl XLVII, 12 teams played 10 games. Four storylines emerged that remind us of what it takes to win …
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January 22nd, 2013 | Published in Event, Leadership, Strategic Planning
Starting today, nearly 1,000 people from at least a dozen countries will begin arriving in Dallas for the Vistage International Conference. The successful men and women executives gathering for the …
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January 15th, 2013 | Published in Strategic Planning
Our family is somewhere in Africa. We are on a search for the Big Five: Lion, African elephant, Cape buffalo, leopard and rhinoceros. As you begin a new year, what …
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January 8th, 2013 | Published in Holiday, Organization Health, Strategic Planning
Happy New Year! Did you take time during the holidays to relax, reflect and recharge? I hope so. Because here we go again. Another lap around the track. A leader’s …
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December 11th, 2012 | Published in Strategic Planning
Every year, organizations develop strategic plans to improve their performance. And every year, most of those plans fail. Click here for Bustin & Co.’s Top 10 Performance Hurdles list which …
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December 4th, 2012 | Published in Holiday, Strategic Planning
Year-End Reflection As we navigate the year-end parties, shopping, travel and all the other hustle and bustle of the December holidays, we’ll eventually get around to remembering the reason for …
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October 30th, 2012 | Published in Strategic Planning
Tomorrow is Halloween. Here are three scary questions about life that terrify a lot of successful people: 1. For what am I searching that will give my life purpose and …
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October 9th, 2012 | Published in Strategic Planning
How to Collaborate To get from Point A to Point B requires a plan and the commitment of your team. To achieve commitment, involve the leaders that will be held …
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September 18th, 2012 | Published in Strategic Planning
Addressing the Elephant in the Room Every organization has problems that need fixing. Unfortunately, not every problem that needs fixing is acknowledged. Between now and year-end, leaders are presented with …
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September 4th, 2012 | Published in Event, Leadership, Strategic Planning
The death last week of astronaut Neil Armstrong marked the remembrance of a bygone era. Armstrong, of course, was the first man to walk on the moon along with colleague …
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August 7th, 2012 | Published in Event, Leadership, Organization Health, Strategic Planning
The 30th Olympiad opened 10 days ago, attracting nearly 11,000 athletes from 204 countries competing in about 300 events. Modern era games have come a long way from the ancient …
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July 24th, 2012 | Published in Strategic Planning
My wife and I recently traveled to San Miguel de Allende, Mexico, with our good friends Georgia and Tom Davis and two other couples. Several of us got massages while …
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July 17th, 2012 | Published in Leadership, Problem Solving, Strategic Planning
Recession Recovery As businesses emerge from the worst recession in 80 years, many leaders of small and mid-sized businesses find that they’ve been pulled into operations during recession recovery. Over …
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June 19th, 2012 | Published in Productivity, Strategic Planning
What’s your most productive day at work? In the Northern Hemisphere, the summer solstice occurs tomorrow and some leaders believe the extra sunlight makes them more productive. (In the Southern …
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June 12th, 2012 | Published in Strategic Planning
Winning and Losing: Horse Races and Business You probably know that the day before Belmont, the favorite horse in the race – I’ll Have Another – was scratched, abandoning an …
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May 15th, 2012 | Published in Productivity, Strategic Planning
Think back 137 days to New Year’s Eve. Even if you didn’t purposefully say or write down a couple of things you wanted to accomplish in 2012, you at least …
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March 27th, 2012 | Published in Event, Strategic Planning
March Madness in the NCAA basketball world is drawing to a close with teams in the Final Four playing their games this weekend and the championship game set for Monday, …
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January 10th, 2012 | Published in Leadership, Strategic Planning
Setting New Year’s Resolutions: Defy Failure This Year It’s the dawn of a New Year. Are you setting New Year’s resolutions? Studies show that the resolutions most of us make …
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To dive even deeper into the topic of accountability, I invite you to purchase a copy of my bestselling book, “Accountability: The Key to Driving a High-Performance Culture.”
Business schools teach case studies. Hollywood blockbusters are inspired by true events.
Exceptional leaders are students of history. Decision-making comes with the territory.