Posts in Category of: Accountability
“Star Wars” accountability
February 28th, 2012 | Published in Accountability
Though I’m not a huge “Star Wars” fan, there’s a line from one of the films that sums up my thoughts on accountability. Accountability is a form of commitment. Commitment …
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The Impact of accountability
February 21st, 2012 | Published in Accountability
Staples Canada is spending big bucks to manage employee accountability. http://www.retailcustomerexperience.com/article/189253/Staples-Canada-implements-customer-experience-management-program. The small and mid-sized companies that I work with drive accountability through peer-to-peer relationships – not by spending an …
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Tough Love for Valentine’s Day
February 14th, 2012 | Published in Accountability
Developing a Culture of Accountability True or False? “Everyone in our organization knows the top objectives and understands what’s expected of them.” If you’re not sure, and those you direct …
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4 Steps Toward Accountability
February 7th, 2012 | Published in Accountability
One of the most important questions you’ll ever ask of someone – whether posed outright to the person or asked silently in your head and pondered in your heart – …
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That’s a Great Question
October 11th, 2011 | Published in Accountability
The following is an excerpt from That’s a Great Question, Greg Bustin’s latest must-read book for leaders and CEOs who are interested in understanding what matters most to take action, …
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4 Parts of Planning
October 4th, 2011 | Published in Accountability, Strategic Planning
How to Plan for Business In the last 30 days, I’ve led four strategic planning sessions for companies in four different industries: financial services, healthcare staffing, heating & air conditioning and …
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HOW LEADERS DECIDE
History has much to offer today’s current and aspiring leaders.
Business schools teach case studies. Hollywood blockbusters are inspired by true events.
Exceptional leaders are students of history. Decision-making comes with the territory.
