For many companies, the end of the calendar year coincides with their fiscal year-end. Leaders at these companies understand the final push in the last 60 days of the year …

When Will You Decide Enough is Enough? In an earlier post, 8 Questions to Ask About Accountability, we tackled the topic of underperformance and took a fresh look at confronting …

Running the Race with a Sense of Urgency In 1936, political storm clouds were swirling. But as the Summer Olympics opened at Berlin’s Olympiastadion before a crowd of 100,000, the …

Millennials, Boomers and Workplace Accountability When I’m invited to speak for keynotes and workshops, it’s usually to examine the topic of workplace accountability. A question I’m asked every time is, …

One of our most difficult tasks is figuring out a plan to help us get what we want. The most difficult task-by far-is figuring out what we want. What Gives …

Accountability issues have been around since Adam and Eve ate the apple in the Garden of Eden. Adam blamed Eve. Eve blamed the snake. Blaming others rarely works as a …

In the second annual Bustin & Co. Accountability Appraisal, leaders throughout the world voted last month in an accountability survey for the “Best and Worst in Accountability” of 2015. Voting …

In the classic Dr. Seuss Christmas story, as the Grinch discovers the true meaning of Christmas “the Grinch’s small heart grew three sizes that day.” So have a heart. Take …

The second annual Bustin & Co. survey to determine the “Best and Worst in Accountability” for 2015 is now open for voting. Vote for one of five companies, organizations or …

Every day, all over the world, people make promises to one another. When a promise is kept, trust is earned. When a promise is broken, trust suffers. A person’s behavior …

Which were the best companies, organizations or individuals at holding themselves accountable in 2015? The worst? We’ll find out soon. The second annual “Best and Worst in Accountability” survey is …

Our recent vacation to Italy concluded in Milan with a walking tour of the city that peaked with a viewing of da Vinci’s “The Last Supper.” Da Vinci completed his …

In 2009, in the depth of the worldwide recession, I began looking into the factors that separate high-performing companies from all the rest. I knew from my work with successful …

Last week I was in Ohio delivering my accountability workshop, so I visited the Pro Football Hall of Fame in Canton. Displays of pro football’s early years were interesting. The …

In his poem, “Mending Wall” four-time Pulitzer Prize-winning poet Robert Frost paints a word picture of two neighbors who meet during “spring mending-time” to restack rocks on the stone wall …

At a private workshop I was conducting, I asked this question: “When something doesn’t get done that’s supposed to get done, who owns that?” “We all do,” came the reply. …

The current issue of Fortune magazine lists 50 of the world’s most admired companies. Once again The Coca-Cola Company is among the global high-performers. The distinctive packaging design for the …

My work with leaders and my research for my book Accountability confirms the difference between average performance and exceptional performance is rarely a matter of strategy but rather the tone …

Most of us know the New England Patriots are suspected of deflating game balls used by their team in the AFC Championship game, thereby making the ball easier to throw …

Leaders throughout the world voted in December for the “Best and Worst in Accountability” of 2014 in the Bustin & Co. Accountability Appraisal. Voters completing the survey had an opportunity …