October 23rd, 2012 | Published in Accountability, Event
Today is my 30th wedding anniversary. I’m sharing an otherwise private celebration with you because I’ve found in my work with leaders that people can weather the turbulent seas of …
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May 22nd, 2012 | Published in Accountability
A tough step for CEOs of growing companies can be re-defining their role. As growth occurs and smart people are hired to handle some of the functions the CEO has …
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April 10th, 2012 | Published in Accountability
The 58 executives participating in my March 30 accountability workshop brought into focus a pattern I’ve observed the past few months in the other workshops I conduct around the U.S. …
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March 19th, 2012 | Published in Accountability
Holding Friends Accountable in Business One of the most common reasons I hear from leaders about why they struggle with holding colleagues accountable is because they genuinely like the people …
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March 13th, 2012 | Published in Accountability
Someone on your payroll needs to go. You know it, the people that work with this under-performer know it, and the under-performer probably knows it. Ranchers call it “culling the …
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February 28th, 2012 | Published in Accountability
Though I’m not a huge “Star Wars” fan, there’s a line from one of the films that sums up my thoughts on accountability. Accountability is a form of commitment. Commitment …
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February 21st, 2012 | Published in Accountability
Staples Canada is spending big bucks to manage employee accountability. http://www.retailcustomerexperience.com/article/189253/Staples-Canada-implements-customer-experience-management-program. The small and mid-sized companies that I work with drive accountability through peer-to-peer relationships – not by spending an …
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February 14th, 2012 | Published in Accountability
Developing a Culture of Accountability True or False? “Everyone in our organization knows the top objectives and understands what’s expected of them.” If you’re not sure, and those you direct …
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February 7th, 2012 | Published in Accountability
One of the most important questions you’ll ever ask of someone – whether posed outright to the person or asked silently in your head and pondered in your heart – …
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October 11th, 2011 | Published in Accountability
The following is an excerpt from That’s a Great Question, Greg Bustin’s latest must-read book for leaders and CEOs who are interested in understanding what matters most to take action, …
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October 4th, 2011 | Published in Accountability, Strategic Planning
How to Plan for Business In the last 30 days, I’ve led four strategic planning sessions for companies in four different industries: financial services, healthcare staffing, heating & air conditioning and …
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To dive even deeper into the topic of accountability, I invite you to purchase a copy of my bestselling book, “Accountability: The Key to Driving a High-Performance Culture.”
Business schools teach case studies. Hollywood blockbusters are inspired by true events.
Exceptional leaders are students of history. Decision-making comes with the territory.