November 1st, 2019 | Published in Leadership
Initially released in 31 weekly installments, Charles Dickens’ A Tale of Two Cities concluded 160 Novembers ago yet offers crucial lessons for today’s leaders. The story alternates between Paris before …
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September 10th, 2019 | Published in Leadership, Reputation
Will Your Reputation be Built to Last? Visiting Mount Rushmore has been on my bucket list for some time. My wife, daughter, son-in-law and I recently made the pilgrimage to …
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August 21st, 2019 | Published in Leadership
Learn from the “Father of Advertising” My daughter Jordan, who works in the Chicago office of Ogilvy, will be celebrating her birthday this Saturday. She inspired me to post a …
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July 17th, 2019 | Published in Leadership
The Leadership Advice You Need Twenty-five years ago, the doors of Bustin & Co. opened and my career as a leadership speaker, business coach, author, and Vistage Master Chair took …
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July 1st, 2019 | Published in Leadership, Problem Solving
25 Years of Bustin & Co. + 25 Timeless Guidelines for Leaders Twenty-five years ago today the doors of Bustin & Co. opened and the journey towards finding my sweet …
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June 7th, 2019 | Published in Accountability, Leadership
Your Driving Habits Offer Clues A version of this article was first published in June 2012, was reposted five years ago due to its popularity and has been updated as …
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May 7th, 2019 | Published in Leadership
What are the best books about leadership? Here are my top 7 for this summer: The leaders I work with are continuous learners with hearty appetites for great leadership books. …
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April 2nd, 2019 | Published in Leadership
What’s Your Next Big Decision? Excerpt from How Leaders Decide, the #1 new historical reference book on Amazon. “The most difficult thing is the decision to act, the rest is merely …
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January 7th, 2019 | Published in Leadership
Herb Kelleher, the co-founder, CEO and Chairman Emeritus of Southwest Airlines passed away last Thursday at the age of 87. He was an admirable innovator and an exceptional leader that …
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September 17th, 2018 | Published in Leadership
What’s the difference between consulting and coaching? Fourteen years ago I was contacted by Vistage International—the world’s largest peer advisory organization for CEOs, presidents and partners. I’d been referred as someone …
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August 7th, 2018 | Published in Leadership, Strategic Planning
The Leaning Tower of Pisa Offers Clues for Your Upcoming Planning Session The period between Labor Day and Thanksgiving is often when leaders gather to affirm their organization’s strategies and …
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June 18th, 2018 | Published in Leadership
Continuous Learners Will Dig Into These Books As an accountability speaker and business consultant for more than 20 years, I’ve seen firsthand what makes companies like Marriott, Container Store, Ernst …
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April 27th, 2018 | Published in Leadership
When do you collaborate and when do you lead? <span data-mce-type=”bookmark” style=”display: inline-block; width: 0px; overflow: hidden; line-height: 0;” class=”mce_SELRES_start”></span> On 7 May 1429, Joan of Arc led 1,500 French …
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February 6th, 2018 | Published in Leadership, Organization Health
What is the Gap? If you live in or have travelled in the United Kingdom, you likely recall being told to “please mind the gap.” This phrase-first introduced in the …
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November 17th, 2017 | Published in Leadership, Organization Health
Every year when November rolls around, companies begin planning parties, sending employee appreciation gifts and bringing surprise perks to the office. It’s important for every company to take the time …
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October 16th, 2017 | Published in Conflict Resolution, Leadership, Problem Solving, Productivity
An organization reveals its personality by how it meets or misses deadlines. What I often see are two distinct personalities within a single organization. Call it organizational multiple personality disorder: …
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August 31st, 2017 | Published in Leadership
Summer’s over. It’s back to school for business. The best business leaders are lifelong learners, so brush up on your Reading, Writing and Arithmetic. Reading 1. Man’s Search for Meaning – …
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July 13th, 2017 | Published in Leadership
Navigating a Business World Full of Pirates and Traitors How do good people go bad? For Bartholomew Roberts, the route from honest sailor to Black Bart, the most successful pirate …
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July 4th, 2017 | Published in Leadership, Strategic Planning
The first battles of the American Revolutionary War were fought at Lexington and Concord on 19 April 1775. The Battle of Yorktown that culminated on 19 October 1781 with Lieutenant …
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June 6th, 2017 | Published in Leadership
Winds howled and rain strafed the Supreme Headquarters Allied Expeditionary Force command post just north of Portsmouth in Hampshire, England. The worst weather in 20 years was wreaking havoc with months …
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To dive even deeper into the topic of accountability, I invite you to purchase a copy of my bestselling book, “Accountability: The Key to Driving a High-Performance Culture.”
Business schools teach case studies. Hollywood blockbusters are inspired by true events.
Exceptional leaders are students of history. Decision-making comes with the territory.